Drader Manufacturing Industries
A long-term customer relationship is developed through a commitment to each other. Drader's customer profile fits this adage nicely. All companies talk service, but at Drader their motto is "We don't want your order once; we want your business every year." McTavish proudly says, "much of our new business is referred by satisfied customers and suppliers." At Drader, sales people look after each department, yet their job descriptions don't stop with a quotation for a piece of business. In a small company, everyone has to wear a number of hats. Drader sales staff works with clients to fulfill their needs. They also act as a liaison between production staff and the customer.
